LIFETIME WARRANTY
At MONARCH, we stand behind the quality of everything we craft. All our jewelry is backed by a lifetime warranty against manufacturing defects in materials or craftsmanship.
This warranty does not cover:
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Broken items due to misuse or excessive force
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Tarnish caused by chemical exposure or improper storage
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Natural wear and tear over time
However, we understand things happen. If you believe your item may qualify for a repair, send it in for inspection. If the issue is fixable and the piece is in reasonable condition, we’ll do our best to help restore it.
To start a warranty claim:
Contact us at ofcmonarchfinejewelry@gmail.com with your order number and photos of the issue.
Shipping costs for warranty repairs may apply depending on the case.